Privacy Policy
At frencride.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store the information we obtain from users of our language learning website. By using our website, you consent to the terms of this Privacy Policy.
1. Information Collection and Use:
We may collect personal information from you when you visit our website, register for an account, subscribe to our services, or interact with our website's features. The information we collect may include but is not limited to:
- Personal identification information (such as your name, email address, and contact details)
- Demographic information (such as your age, gender, and location)
- Information related to your language learning preferences and progress
- Usage data and analytics (including IP address, browser type, operating system, and device information)
We use this information to provide you with a personalized language learning experience, improve our services, communicate with you, and to ensure the security of our website.
2. Information Sharing and Disclosure:
We will not sell, rent, or disclose your personal information to third parties, except in the following circumstances:
- With your consent: We may share your information with third parties if you have given us your explicit consent to do so.
- Service providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to maintain the confidentiality and security of your information.
- Legal requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation.
- Business transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity in accordance with applicable privacy laws.
3. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that allow us to recognize and remember your preferences. You can modify your browser settings to control or delete cookies, but please note that some features of our website may not function properly without cookies.
4. Data Security:
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction. While we strive to maintain the security of your information, no data transmission or storage system can be guaranteed to be 100% secure.
5. Third-Party Links:
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.
6. Children's Privacy:
Our website is not directed to individuals under the age of 6, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. We encourage you to review this Policy periodically.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at
{support@frenchride.com}
By using frenchride.com you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
Terms and Conditions
Please read these Terms and Conditions carefully before using our language learning website frenchride.com These Terms govern your access to and use of the Website and the services provided therein. By using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the Website.
1. Website Access and Use
1.1 Eligibility: You must know how to read and write to use this website.
1.2 License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. You may not use the Website for any illegal or unauthorized purpose.
1.3 User Account: In order to access certain features or services on the Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Content and Intellectual Property
2.1 Ownership: The Website and its content, including but not limited to text, graphics, images, audio, video, and software, are owned by us or our licensors and are protected by intellectual property laws.
2.2 User Content: By submitting or posting any content on the Website, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purposes of operating the Website and providing the services.
2.3 Prohibited Content: You may not post or transmit any content that is unlawful, harmful, defamatory, obscene, infringing, or otherwise objectionable. We reserve the right to remove any content that violates these Terms.
3. Payments and Subscriptions
3.1 Fees: Certain features or services on the Website may require payment of fees. You agree to pay all applicable fees and any taxes associated with your use of such features or services.
3.2 Subscriptions: If you subscribe to any paid services on the Website, your subscription will automatically renew unless you cancel it before the renewal date. You may cancel your subscription at any time, but no refunds will be provided for any unused portion of the subscription period.
4. Privacy
4.1 Privacy Policy: Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and disclose your personal information. By using the Website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
5. Limitation of Liability
5.1 Disclaimer: The Website and its content are provided on an "as-is" and "as available" basis without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on the Website.
5.2 Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or any services provided therein.
6. Modification and Termination
6.1 Modification: We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be effective upon posting on the Website. Your continued use of the Website after the posting of the updated Terms constitutes your acceptance of the changes.
6.2 Termination: We may terminate or suspend your access to the Website at any time, without prior notice or liability, for any reason, including if you breach these Terms.
You can send us a mail on
support@frenchride.com or frenchridellc@gmail.com
Delivery Policy
All language learning services and materials are delivered digitally through the website platform and zoom video conferencing
Upon completion of the purchase, users will receive immediate access to the classroom
Users will have access to the classroom and materials for a specified period, typically one month or one year extensions or renewals may be offered upon request
Any updates or additions to the course content during the access period will be automatically accessible to users at no additional cost.
Users experiencing technical issues with accessing or using the course materials can contact our customer support team for assistance.Technical support inquiries will be addressed promptly during regular business hours.
Users are responsible for maintaining the confidentiality of their login credentials and for ensuring that they do not share their account access with unauthorized individuals.
Any misuse of account access may result in suspension or termination of the user's account without refund.
Any updates or changes to the delivery policy will be communicated to users through email or announcements on the website.
PLEASE FEEL FREE TO CONTACT US
Refund Policy
At frenchride.com we strive to provide high-quality language classes to our students and ensure their satisfaction. However, we understand that circumstances may arise where a student may need to request a refund. This refund policy outlines the conditions and procedures for obtaining a refund for our language classes.
1. Eligibility for Refund: Full Refund: Students are eligible for a full refund if they notify us in writing of their intention to cancel their enrollment within seven days prior to the start date of the class.
Partial Refund: If a student requests a refund after the class has begun but before completing 50% of the total class duration, they may be eligible for a partial refund. The specific refund amount will be determined on a case-by-case basis, taking into account the individual circumstances
Refund Requests: All refund requests must be submitted in writing to our email address: support@frenchride.com or frenchridellc@gmail.com.The request should include the student's name, contact information, and reason for the refund a Refund requests must be made within seven days from the date of cancellation or withdrawal from the class supporting documentation may be required to process the refund request, such as proof of payment.
Refund Process: Once we receive a refund request, we will review it within seven working days and inform the student of the outcome. If the refund request is approved, the refund will be issued within seven working days after the approval notification. Refunds will be processed through the original payment method used for the enrollment, unless otherwise agreed upon.
Non-Refundable Fees: Registration fees, administration fees, or any other non-tuition-related fees are non-refundable. Any expenses incurred by the student, such as textbooks, materials, or examination fees, are non-refundable.
Class Cancellation or Changes: In the event that we cancel a language class before it begins, students will be entitled to a full refund of the tuition fees paid. If there are any significant changes to the class schedule, curriculum, or instructor after the class has started, students will have the option to continue with the modified arrangements or request a refund.
Exceptions: Refund policies may vary for specialized or customized language classes, study abroad programs, or intensive courses. These exceptions will be clearly communicated in the respective program's terms and conditions.It is essential for students to read and understand the refund policy before enrolling in our language classes. By enrolling, students acknowledge and agree to the terms and conditions outlined in this policy. We reserve the right to amend this policy at any time, and any changes will be communicated to enrolled students in a timely manner.
If you have any questions or require further clarification, please don't hesitate to contact our admin at support@frenchride.com or frenchridellc@gmail.com
Email: support@frenchride.com
Email: frenchridellc@gmail.com
Email: frenchridewithrita@gmail.com